Employment Opportunites

Sales Associate

Opening Date: June 28, 2018

Do you like helping people? Is excellent customer service in your DNA? At Fast Fix Jewelry and Watch Repairs we help people restore their favorite watches and jewelry to top condition and we help them find new jewelry or watches to love or give as gifts.
Job Responsibilities:
* Increasing Sales of repair services through
         o knowledge of jewelry and watch services
         o building trusted relationship with customers
* Assisting customers in the selection of jewelry merchandise and offering complimentary items to each customer purchase
* Carefully inspecting all jewelry and watches on intake
* Completing minor repairs on watches to include removing watch links and changing watch
* Engraving fine jewelry pieces on a rotary engraver
* Reaching out to customers by passing out coupons at the mall line when store is slow
* Following up with customers by phone with repair estimates and issues
* Parts ordering and management for specialty components
* Check in and replenishment of new merchandise

Physical and Skills Requirements:
* Passion for helping people
* Exceptional selling skills
* Strong organizational and communication skills
* Retail or sales experience required
* Experience with jewelry sales preferred.
* Be physically able to stand on feet up to 8 hrs per shift
* Ability to use keyboard, telephone, computer, and other business related equipment
* Creative problem solving ability necessary to learn to use a rotary engraver with unfriendly
    user interface
* Hand manipulation to complete watch repairs, inspect fine jewelry and use a rotary engraver
* Ability to distinguish between types of gemstones and gold/ sterling silver/ tungsten/ platinum
* Must be able to work flexible schedule including nights and weekends to accommodate
   mandatory Mall hours. Punctuality is critical.
* Should be comfortable with the use of computers and frequent use of technology-based
* Self-starter, able to work independently and as part of a team
* Effective communication skills in English, both written and verbal
* High school diploma required

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