FAST-FIX Jewelry & Watch Repairs is the nation’s leading retailer for Jewelry Repair, Watch Repair, Custom Jewelry Design, and Personalized Engraving Services We also sell a broad selection of Jewelry, Watches, Engraving Giftware, and Accessories. We have over 130+ locations across the United States.

As the public face of our store, the Sales & Customer Service Associate is responsible for dealing with any and all customer questions about the services our company offers.

Responsibilities:

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Achieving established goals.
• Directing customers to merchandise within the store.
• Increase in-store sales.
• Superior services knowledge.
• Maintaining an orderly appearance throughout the store.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.
• Complaint handling. Turning a frustrated customer into a happy customer, while adhering to company policies.

Requirements:

• High school diploma.
• Retail sales experience.
• A professional appearance.
• Maintain a positive attitude and focus on customer satisfaction over all.
• The ability to read, write, and perform basic math.
• The ability to stand and walk for extended periods of time.
• Jewelry and/or watch repairs experience highly preferred.'

Work Location: Montclair Place / Inland Center Mall

Job Type: Full-time (40 hrs. per week)

Pay: From $18.00 per hour